Employment Information
- Post ID: 130626940
- Open Date: December 13, 2024
- Close Date: February 3, 2025
- Organization: Roca Networks Inc.
- Sector: Information Technology
- Business Location:Markham, Ontario, Canada
- Total Views: 212
- Duration: 9 calendar days (6 business days)
- Last Updated: 1 week ago
- Job URL: https://newpeople.ca/jobs/ontario/markham/130626940/information-technology-it-support-technician/
Job Details
- Experience: 2 years - 3 years
- Job Vacancies: 1
- Compensation: $30.00 to $32.00 per hour (To be negotiated) / 30 to 35 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: Bachelor's degree
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Desktop applications
- Information management system
Additional information
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management