User Support Technician

Employment Information

  • Post ID: 626692183
  • Open Date: February 10, 2025
  • Close Date: May 7, 2025
  • Organization: VAXSTREAM CORPORATION
  • Sector: Information Technology
  • Business Location:Mississauga, Ontario, Canada
  • Total Views: 200
  • Duration: 0 calendar days (1 business days)
  • Last Updated: 11 hours ago
  • Job URL: https://newpeople.ca/jobs/ontario/mississauga/626692183/user-support-technician/
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Job Vacancies: 2
  • Compensation: $29.50 per hour / 37.5 hours per week
  • Anticipated Start Date: As soon as possible
  • Education: College certificate or diploma from 1 to 2 years

Job Description

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations