Employment Information
- Post ID: 731878618
- Open Date: February 11, 2025
- Close Date: April 3, 2025
- Organization: TULIP E-COMMERCE AND LOGISTICS
- Sector: Information Technology
- Business Location:Mississauga, Ontario, Canada
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 4 hours ago
- Job URL: https://newpeople.ca/jobs/ontario/mississauga/731878618/user-support-technician/
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 1
- Compensation: $29.00 per hour / 35 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma more than 2 years
Job Description
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty