Employment Information
- Post ID: 854451292
- Open Date: October 11, 2024
- Close Date: December 29, 2024
- Organization: Pi-squared Consulting
- Sector: Information Technology
- Business Location:6200 Dixie Rd, Mississauga, Ontario L5T 2E1
- Total Views: 215
- Duration: 10 calendar days (7 business days)
- Last Updated: 2 weeks ago
- Job URL: https://newpeople.ca/jobs/ontario/mississauga/854451292/user-support-technician/
Job Details
- Experience: 7 months - 1 year
- Job Vacancies: 1
- Compensation: $32.00 per hour / 35 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: College certificate or diploma from 1 to 2 years
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
- 1 to 2 people
Experience and specialization
Computer and technology knowledge
- MAC
- Networking hardware
- Desktop applications
- File management software
- Multimedia software
- Word processing software
- Presentation software
- MS Office
- MS Windows
- Spreadsheet
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
Own tools/equipment
- Computer
- Printer
- Internet access
- Cellular phone
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player