Employment Information
- Post ID: 536152169
- Open Date: May 7, 2025
- Close Date: June 18, 2025
- Organization: Cégep de Jonquière
- Sector: Sales & Customer Service
- Business Location:Nepean, Ontario, Canada
- Total Views: 201
- Duration: 0 calendar days (1 business days)
- Last Updated: 16 hours ago
- Job URL: https://newpeople.ca/jobs/ontario/nepean/536152169/customer-service-agent/
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 1
- Compensation: $21.50 per hour / 30 to 38 hours per week
- Anticipated Start Date: : 2025-06-23
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Evaluate communication strategies and programs
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Gather, research and prepare communications material
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Explain procedures, risks and benefits to clients
Additional information
Security and safety
- Vulnerable sector check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Own tools/equipment
- Cellular phone
- Computer
Personal suitability
- Punctuality
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Judgement
- Dependability