User Support Technician

Employment Information

  • Post ID: 207134273
  • Open Date: March 24, 2025
  • Close Date: May 8, 2025
  • Organization: MISSION CONTROL NOC AND HELPDESK SERVICES
  • Sector: Information Technology
  • Business Location:1120 FINCH AVENUE WEST, North York, Ontario M3J 3H7
  • Total Views: 207
  • Duration: 4 calendar days (5 business days)
  • Last Updated: 4 days ago
  • Job URL: https://newpeople.ca/jobs/ontario/north-york/207134273/user-support-technician/
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $31.00 to $33.00 per hour (To be negotiated) / 30 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: send resume by mail
  • Education: College certificate or diploma from 1 to 2 years

Job Description

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents