Employment Information
- Post ID: 168156194
- Open Date: November 20, 2024
- Close Date: February 3, 2025
- Organization: IT Minds Inc.
- Sector: Information Technology
- Business Location:Oakville, Ontario, Canada
- Total Views: 203
- Duration: 3 calendar days (3 business days)
- Last Updated: 4 days ago
- Job URL: https://newpeople.ca/jobs/ontario/oakville/168156194/technical-support-specialist-information-technology-it/
Job Details
- Experience: 1 year - 2 years
- Job Vacancies: 2
- Compensation: $28.90 per hour / 30 to 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Jira
- Intranet
- Internet
- Desktop applications
- File management software
- Word processing software
- Communication software
- MS Office
- MS Windows
- Spreadsheet
Additional information
Work conditions and physical capabilities
- Attention to detail
Benefits
Other benefits
- Free parking available