Systems Technical Support Analyst

Employment Information

  • Post ID: 136591966
  • Open Date: August 21, 2025
  • Close Date: October 24, 2025 (open for 63 days)
  • Organization: The Shandex Group
  • Sector: Information Technology
  • Business Location:1100 Squires Beach Road, Pickering, Ontario L1W 3N8
  • Total Views: 978
  • Ad Active Duration: 9 calendar days (7 business days)
  • Last Updated: 1 week ago
  • Job URL: https://newpeople.ca/jobs/ontario/pickering/136591966/systems-technical-support-analyst/
0 Applications

Job Details

  • Experience: 1 year - 2 years
  • Job Vacancies: 1
  • Compensation: $70,000 to $75,000 annually (To be negotiated) / 37.5 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected], by mail
  • Education: Bachelor's degree

Job Description

Tasks

  • Report on the performance of computer systems and networks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Manage incidents
  • JavaScript Object Notation (JSON)

Supervision

  • No supervision responsibility

Experience and specialization

Communication protocols

  • EDI

Computer and technology knowledge

  • Programming software
  • Programming languages
  • Software development
  • Python
  • SAP (FI/CO / HR / MM / OT SD)
  • C++
  • MS Office
  • SQL
  • Spreadsheet
  • XML
  • API
  • Software quality assurance

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Valid driver’s licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site recreation and activities
  • Paid time off (volunteering or personal days)
  • Travel insurance
  • Wellness program