Employment Information
- Post ID: 839592153
- Open Date: September 3, 2024
- Close Date: October 19, 2024
- Organization: Holiday Inn Express & Suites Woodstock South
- Sector: Sales & Customer Service
- Business Location:510 Norwich Avenue, Woodstock, Ontario N4S 3W5
- Total Views: 222
- Duration: 17 calendar days (14 business days)
- Last Updated: 3 weeks ago
- Job URL: https://newpeople.ca/jobs/ontario/woodstock-on/839592153/front-desk-agent/
Job Details
- Experience: Not mandatory
- Job Vacancies: 2
- Compensation: $17.50 per hour / 35 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected], by mail
- Education: High school graduation certificate
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests’ departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Organized
- Reliability
- Team player