Front Desk Agent

Employment Information

  • Post ID: 962288085
  • Open Date: December 24, 2024
  • Close Date: March 15, 2025
  • Organization: Holiday Inn Express & Suites Woodstock South
  • Sector: Sales & Customer Service
  • Business Location:510 Norwich Avenue, Woodstock, Ontario N4S 3W5
  • Total Views: 200
  • Duration: 0 calendar days (1 business days)
  • Last Updated: 19 hours ago
  • Job URL: https://newpeople.ca/jobs/ontario/woodstock-on/962288085/front-desk-agent/
0 Applications

Job Details

  • Experience: Not mandatory
  • Job Vacancies: 2
  • Compensation: $17.50 per hour / 35 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: send resume by mail
  • Education: High school graduation certificate

Job Description

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests’ departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Organized
  • Reliability
  • Team player