Employment Information
- Post ID: 603909702
- Open Date: March 4, 2025
- Close Date: April 21, 2025
- Organization: The Inn at Bay Fortune
- Sector: Hospitality & Tourism
- Business Location:Souris, Prince Edward Island, Canada
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 4 hours ago
- Job URL: https://newpeople.ca/jobs/prince-edward-island/souris-pei/603909702/guest-services-agent-hotel/
Job Details
- Experience: Not mandatory
- Job Vacancies: 2
- Compensation: $20.00 per hour / 40 to 45 hours per week
- Anticipated Start Date: : 2025-05-12
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests’ departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
- Address customers’ complaints or concerns
- Negotiate with clients for catering or use of facilities
- Enforce provincial/territorial liquor legislation and regulations
- Ensure health and safety regulations are followed
- MS Office
Experience and specialization
Computer and technology knowledge
- Internet
- Opera
- Point of sale system
Credentials
Certificates, licences, memberships, and courses
- Responsible Beverage Service Certificate
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Night shift premium
Other benefits
- Free parking available
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Travel insurance