Customer Service Adviser

Employment Information

  • Post ID: 229901931
  • Open Date: July 10, 2025
  • Close Date: October 3, 2025 (open for 84 days)
  • Organization: VAT CARRIERE
  • Sector: Sales & Customer Service
  • Business Location:Gatineau, Québec, Canada
  • Total Views: 933
  • Ad Active Duration: 0 calendar days (1 business days)
  • Last Updated: 9 hours ago
  • Job URL: https://newpeople.ca/jobs/quebec/gatineau/229901931/customer-service-adviser/
0 Applications

Job Details

  • Experience: Not mandatory
  • Job Vacancies: 1
  • Compensation: $16.25 to $18.00 per hour (To be negotiated) / 10 to 30 hours per week
  • Anticipated Start Date: As soon as possible
  • Apply by: email to [email protected]
  • Education: High school graduation certificate

Job Description

Tasks

  • Develop communication strategies
  • Implement communication strategies and programs
  • Produce informational materials to increase awareness of services available
  • Publicize activities, workshops, meetings and other events for fundraising or information purposes
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Co-ordinate special publicity events and promotions
  • Conduct public opinion and attitude surveys
  • Gather, research and prepare communications material
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive payments
  • Maintain and manage digital database
  • Copywrite
  • Answer clients’ inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Quick learner

Benefits

Financial benefits

  • Bonus
  • Commission
  • Gasoline paid
  • Mileage paid

Other benefits

  • Learning/training paid by employer
  • Other benefits