Clerk, Customer Service

Employment Information

Total Views: 200
Duration: 0 calendar days (1 business days)
Last Updated: 15 hours ago
Job URL: https://newpeople.ca/jobs/quebec/laval/150782630/clerk-customer-service/

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Experience: 3 years - 5 years
Job Vacancies: 1
Compensation: $45,000 to $51,300 annually (To be negotiated) / 38 hours per week
Anticipated Start Date: As soon as possible
Apply by: email to [email protected]
Education: College certificate or diploma from 1 to 2 years

Produce informational materials to increase awareness of services available
Answer written and oral inquiries
Assist in the preparation of brochures, reports, newsletters and other material
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Maintain and manage digital database
Copywrite
Answer clients’ inquiries and provide information
Consult with clients after sale to provide ongoing support

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