Employment Information
- Post ID: 229169583
- Open Date: November 14, 2024
- Close Date: February 10, 2025
- Organization: COPICOM INC
- Sector: Information Technology
- Business Location:Saint-Jean-sur-Richelieu, Québec, Canada
- Total Views: 200
- Duration: 0 calendar days (1 business days)
- Last Updated: 5 hours ago
- Job URL: https://newpeople.ca/jobs/quebec/saint-jean-sur-richelieu/229169583/supervisor-technical-support/
Job Details
- Experience: 3 years - 5 years
- Job Vacancies: 1
- Compensation: $60,000 to $65,000 annually (To be negotiated) / 40 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Supervision
- 3-4 people
Experience and specialization
Type of service and repair
- Photocopiers
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Valid driver’s licence
- Travel expenses paid by employer
Work conditions and physical capabilities
- Fast-paced environment
Personal suitability
- Excellent oral communication
- Organized
- Team player
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available