Employment Information
- Post ID: 951699428
- Open Date: April 22, 2024
- Close Date: June 16, 2024
- Organization: Tecksoft
- Sector: Information Technology
- Business Location:1150 rue Lévis, Terrebonne, Québec J6W 5S6
- Views 8
Job Details
- Experience: Not mandatory
- Job Vacancies: 1
- Compensation: $18.00 to $25.00 per hour (To be negotiated) / 35 hours per week
- Anticipated Start Date: As soon as possible
- Apply by: email to [email protected]
- Education: High school graduation certificate
Job Description
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Supervision
- No supervision responsibility
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Team player
- Ability to multitask
- Honesty
Benefits
Other benefits
- Free parking available