Client Services Assistant (Csa)

Employment Information

  • Post ID: 796981393
  • Open Date: July 11, 2025
  • Close Date: September 19, 2025 (open for 69 days)
  • Organization: REPRÉSENTATION FDL
  • Sector: Sales & Customer Service
  • Business Location:Trois-Rivières, Québec, Canada
  • Total Views: 393
  • Ad Active Duration: 0 calendar days (1 business days)
  • Last Updated: 8 hours ago
  • Job URL: https://newpeople.ca/jobs/quebec/trois-rivieres/796981393/client-services-assistant-csa/
0 Applications

Job Details

  • Experience: 1 month - 7 months
  • Job Vacancies: 1
  • Compensation: $33.50 per hour / 40 to 55 hours per week
  • Anticipated Start Date: As soon as possible
  • Education: Bachelor's degree

Job Description

Tasks

  • Coordinate the flow of information within the team
  • Direct staff
  • Motivate staff
  • Establish and implement policies and procedures
  • Manage contracts
  • Answer telephone and relay telephone calls and messages
  • Oversee the analysis of employee data and information
  • Answer electronic enquiries
  • Oversee development of communication strategies
  • Compile data, statistics and other information
  • Advise senior management
  • Respond to employee questions and complaints
  • Greet people and direct them to contacts or service areas
  • Provide customer service
  • Maintain and manage digital database
  • Consult with clients after sale to provide ongoing support
  • Professionalism in customer service

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS Word
  • Electronic scheduler

Area of work experience

  • Human resources

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Vehicle supplied by employer
  • Willing to travel regularly
  • Travel expenses paid by employer

Work conditions and physical capabilities

  • Ability to work independently
  • Repetitive tasks

Personal suitability

  • Ability to multitask
  • Excellent oral communication
  • Flexibility
  • Organized
  • Accurate
  • Client focus
  • Reliability
  • Time management
  • Adaptability
  • Dependability
  • Quick learner

Benefits

Financial benefits

  • Gasoline paid

Other benefits

  • Free parking available
  • On-site housing options
  • Transportation provided by employer